Terms of Service

Last updated: 15th January 2026

1. Acceptance of Terms

By accessing and using the services provided by InfinitePulse AG ("InfinitePulse", "we", "our", or "us"), you ("Client", "you", or "your") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and InfinitePulse. If you do not agree to these Terms, please do not use our services or website.

These Terms apply to all users of our website, clients of our consultancy services, and any other interactions with InfinitePulse. By engaging our services, you confirm that you have the authority to enter into this agreement on behalf of yourself or your organisation.

2. Description of Services

InfinitePulse provides specialised bidding strategy consultancy services for construction contractors, including but not limited to:

• Strategic bid planning and development
• Market research and competitive analysis
• Cost optimisation and pricing strategies
• Proposal development and enhancement
• Risk assessment and mitigation planning
• Training and capability development

The specific scope, deliverables, timelines, and fees for our services will be detailed in separate service agreements or statements of work executed between InfinitePulse and the Client.

3. User Obligations

As a user of our services, you agree to:

• Provide accurate, complete, and current information when requested
• Use our services only for lawful purposes and in accordance with these Terms
• Maintain the confidentiality of any login credentials or access information
• Promptly notify us of any unauthorised use of your account or security breaches
• Comply with all applicable laws and regulations in your jurisdiction
• Respect the intellectual property rights of InfinitePulse and third parties
• Not use our services to engage in any fraudulent, abusive, or harmful activities
• Provide necessary cooperation and information required for service delivery

4. Intellectual Property

All content, materials, methodologies, and intellectual property provided by InfinitePulse, including but not limited to reports, analyses, recommendations, software, designs, text, graphics, logos, and trademarks, remain the exclusive property of InfinitePulse or its licensors.

Clients are granted a limited, non-exclusive, non-transferable licence to use the deliverables provided under a specific service agreement solely for their intended business purposes. This licence does not include the right to:

• Reproduce, distribute, or share our methodologies with third parties
• Create derivative works based on our intellectual property
• Use our materials for competitive purposes or to benefit competitors
• Reverse engineer or attempt to extract our proprietary methods

Any feedback, suggestions, or improvements provided by Clients may be incorporated into our services and become the property of InfinitePulse.

5. Confidentiality

InfinitePulse acknowledges that Clients may share confidential and proprietary information during the course of our engagement. We commit to maintaining strict confidentiality of all Client information and will not disclose such information to third parties without prior written consent, except as required by law.

Similarly, Clients acknowledge that InfinitePulse's methodologies, processes, and business intelligence constitute confidential information and agree to maintain the confidentiality of such information.

6. Payment Terms

Payment terms, fees, and billing arrangements will be specified in individual service agreements. Unless otherwise agreed:

• Invoices are payable within 30 days of invoice date
• Late payments may incur interest charges at the rate of 1.5% per month
• All fees are exclusive of applicable taxes, which are the Client's responsibility
• InfinitePulse reserves the right to suspend services for overdue payments

7. Limitation of Liability

To the maximum extent permitted by law, InfinitePulse's total liability for any claims arising from or related to our services shall not exceed the total amount paid by the Client for the specific services giving rise to the claim.

InfinitePulse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, even if advised of the possibility of such damages.

Our services consist of professional advice and recommendations. The Client acknowledges that business decisions and their outcomes remain solely their responsibility, and InfinitePulse does not guarantee specific results or success rates.

8. Disclaimers

InfinitePulse provides services and advice based on professional expertise and industry knowledge. However, we make no warranties or representations regarding:

• The success of any bidding strategy or business outcome
• The accuracy of market predictions or competitive intelligence
• The suitability of our recommendations for all circumstances
• The completeness or reliability of third-party information

Our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Governing Law

These Terms and any disputes arising from or relating to our services shall be governed by and construed in accordance with the laws of Germany. The courts of Hamburg, Germany, shall have exclusive jurisdiction over any legal proceedings related to these Terms or our services.

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

10. Termination

Either party may terminate a service engagement by providing written notice as specified in the relevant service agreement. In the absence of specific termination provisions, either party may terminate with 30 days' written notice.

InfinitePulse reserves the right to immediately terminate services if the Client:

• Breaches these Terms or any service agreement
• Fails to make required payments after notice and opportunity to cure
• Engages in conduct that could damage InfinitePulse's reputation
• Uses our services for illegal or unauthorised purposes

Upon termination, all outstanding fees become immediately due and payable. Provisions relating to confidentiality, intellectual property, and limitation of liability shall survive termination.

11. Force Majeure

InfinitePulse shall not be liable for any delay or failure to perform resulting from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, government actions, or technical failures.

12. Modifications to Terms

InfinitePulse reserves the right to modify these Terms at any time. Material changes will be communicated to active Clients with reasonable notice. Continued use of our services after such modifications constitutes acceptance of the updated Terms.

13. Entire Agreement

These Terms, together with any executed service agreements and our Privacy Policy, constitute the entire agreement between InfinitePulse and the Client regarding the use of our services. These Terms supersede all prior or contemporaneous communications and proposals.

14. Contact Information

For questions regarding these Terms or our services, please contact: