Privacy Policy

Last updated: 15th January 2026

1. Introduction

InfinitePulse AG ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website, use our services, or interact with us. This policy applies to all personal data we collect through our website at infinitepulse.world and our business operations.

2. Data Controller Information

The data controller responsible for your personal data is:

3. Data We Collect

We collect various types of personal data depending on how you interact with our services. The data we collect includes:

3.1 Information You Provide Directly

• Contact information (name, email address, phone number, company name)
• Business information (industry, project details, company size)
• Communication preferences and marketing consents
• Messages and correspondence when you contact us
• Information provided in consultation forms and service requests

3.2 Technical Information

• IP address and geolocation data
• Browser type, version, and settings
• Device information (operating system, device type)
• Website usage data (pages visited, time spent, referral sources)
• Cookies and similar tracking technologies (see our Cookie Policy)

4. How We Use Your Information

We use your personal data for various purposes based on legitimate interests, contractual necessity, or your consent. We use of your data includes:

4.1 Service Delivery

• Providing bidding strategy consultancy services
• Responding to enquiries and service requests
• Managing client relationships and project communications
• Processing payments and maintaining business records

4.2 Business Operations

• Improving our website and services
• Conducting market research and business analysis
• Ensuring website security and preventing fraud
• Complying with legal obligations and regulatory requirements

4.3 Marketing and Communications

• Sending relevant marketing communications (with your consent)
• Providing updates about our services and industry insights
• Personalising content and advertisements

5. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

6. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contractual necessity: To provide our consultancy services and fulfil our contractual obligations
• Legitimate interests: To operate our business, improve our services, and maintain security
• Consent: For marketing communications and non-essential cookies
• Legal compliance: To meet regulatory and legal requirements

7. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist in our business operations (subject to strict confidentiality agreements)
• When required by law, legal process, or regulatory authorities
• To protect our rights, property, or safety, or that of our clients or the public
• In connection with a business transaction (merger, acquisition, or sale)

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Our data retention periods vary depending on the type of information:

• Client data: Retained for the duration of our business relationship plus 7 years for legal compliance
• Marketing data: Until you withdraw consent or request deletion
• Website analytics: Typically 26 months from collection
• Communication records: 3 years from last contact

9. Your Rights

Under GDPR and applicable data protection laws, your rights include:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request limitation of processing in specific situations
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for marketing purposes
• Withdraw consent: Withdraw previously given consent at any time

10. International Data Transfers

We primarily process your data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard contractual clauses approved by the European Commission
• Binding corporate rules or certification schemes

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection and security
• Incident response and breach notification procedures

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

13. Complaints and Supervisory Authority

If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the relevant supervisory authority. In Germany, this is:

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

15. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.